Azzella London

We offer a 30-day return and refund policy on eligible items delivered within the United Kingdom.
Items must be unused, unworn, unwashed, in their original packaging, and with all original tags attached.

Once your return request is approved, we will provide return instructions and a free pre-paid return label. Refunds are issued to the original payment method and are typically processed within 7 business days after approval.

For full details, please visit our Return & Refund Policy.

Here’s what to expect once your order is processed:

Order Cut-off Time: 05:00 PM | BST / GMT+1
Fulfilment Days: Monday – Friday
Handling Time: 1–2 business days (Monday–Friday)
Transit Time: 4–12 business days (Monday–Friday)
Total Delivery Time: 5–14 business days, including processing and transit time

Please note: Delivery times are estimates and may be affected by carrier delays, public holidays, or extreme weather conditions.

For more information, please visit our Shipping Policy.

Yes, we ship across the United Kingdom.

Once your order ships, you’ll receive a tracking number by email. You can use it to monitor your package’s progress, or click here: Track Order to track your order anytime.

We work with international fulfilment partners and dispatch orders directly from Asia. Our local returns centre is based in the UK.