Shipping policy

Last updated: June 6, 2026

At Azzella London, we are committed to delivering your orders reliably and transparently, ensuring a smooth and trustworthy shopping experience. Below are the full details of our shipping process.

Key Information

Subject	Detail
Currency	All prices, payments, and shipping information are displayed and processed in British Pounds Sterling (£ GBP).
Shipping Cost	Azzella London offers free standard shipping on all orders within the United Kingdom, with no minimum order and no hidden shipping fees.
Shipping Area	Azzella London ships exclusively within the United Kingdom.
Delivery Restrictions	Azzella London does not deliver to international addresses, PO Boxes, or BFPO addresses.
Order Cut-Off Time	05:00 PM \| BST / GMT+1
Processing Time	Orders are processed within 1–2 business days, Monday–Friday.
Transit Time	Transit time is 4–12 business days, Monday–Friday.
Estimated Delivery Time	Most UK orders arrive within approximately 5–14 business days from the date of order confirmation.

Currency Notice

All prices, payments, and shipping information on this website are displayed and processed in British Pounds Sterling (£ GBP).

Free UK Shipping

Azzella London offers free standard shipping on all orders within the United Kingdom.

No minimum order required
No hidden shipping fees
Tracking included on all orders

Processing & Delivery Times

Order Cut-Off Time

05:00 PM | BST / GMT+1

Processing Time

Orders are processed within 1–2 business days (Monday–Friday).

Transit Time

4–12 business days (Monday–Friday)

Estimated Delivery Time

Most UK orders arrive within approximately 5–14 business days from the date of order confirmation.

Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

Please note that delivery times may occasionally be extended during busy periods such as holidays, promotions, or seasonal sales.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information for your delivery. You can track your order on the Track Order page.

Address Changes

If you need to update your delivery address, please contact us at info@azzellalondon.com as soon as possible before your order has been dispatched.

Once an order has been shipped, we are unable to modify the delivery address.

Shipping Restrictions

At this time, Azzella London ships exclusively within the United Kingdom.

We currently do not deliver to:

International addresses
PO Boxes
BFPO addresses

Shipping Partners

We work with trusted delivery partners including Royal Mail, Evri, and DPD to help ensure reliable delivery services.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our support team at info@azzellalondon.com and include your order number where possible.

We will investigate the issue with the delivery carrier and provide an appropriate resolution where applicable.