Privacy policy

Last updated: June 6, 2026

This Privacy Policy explains how Azzella London (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://azzellalondon.com (the “Site”) or otherwise interact with us (collectively referred to as the “Services”).

Please read this Privacy Policy carefully before using our Services.

Key Information

Subject	Detail
Personal Information Collection	Azzella London collects personal information including contact details, order information, account information, and customer communications
Automatic Data Collection	Certain information such as IP address, browser type, device information, and browsing activity may be collected through cookies and similar technologies
Use of Personal Information	Personal information may be used to process orders, provide customer support, improve services, prevent fraud, and comply with legal obligations
Sharing of Information	Personal information may be shared with payment providers, shipping partners, analytics providers, hosting providers, and regulatory authorities where required by law
Cookies	The website uses cookies and similar technologies to support functionality, improve performance, and enhance user experience
User Rights	Customers may have rights to access, correct, delete, restrict, or object to the processing of personal information depending on applicable privacy laws
International Data Transfers	Personal information may be transferred, stored, or processed outside the customer’s country of residence with appropriate safeguards applied

Changes to This Privacy Policy

Azzella London may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or services. When updates are made, the revised version will be published on this page together with the updated revision date.

How We Collect and Use Your Personal Information

To operate our business and provide our services, we collect personal information from various sources. This information helps us process orders, provide customer support, improve our website, and comply with applicable legal obligations.

We process personal information only where we have a valid legal basis to do so, including fulfilling contracts, complying with legal obligations, protecting legitimate business interests, or where consent has been provided.

Information You Provide Directly

We may collect personal information that you voluntarily provide to us, including:

Contact details such as your name, email address, phone number, and shipping or billing address
Order details including billing information, shipping information, and payment confirmation
Account information such as usernames and passwords where applicable
Communications sent to our customer support team

Information Collected Automatically

When you browse our website, certain information may automatically be collected through cookies and similar technologies. This may include your device type, browser type, IP address, pages visited, and browsing activity.

This information helps us improve website performance, analyze traffic, maintain security, and enhance the overall customer experience. We may use analytics services such as Google Analytics for these purposes.

Information from Third Parties

We may receive personal information from trusted third parties including payment providers, shipping partners, analytics providers, and service providers that help us operate our business and fulfill orders.

How We Use Your Personal Information

We may use personal information to:

Process and fulfill orders
Communicate important updates related to orders or services
Provide customer support
Improve and optimize our website and services
Send marketing communications where legally permitted and with consent where required
Detect, prevent, and investigate fraud or unauthorized activity
Comply with legal and regulatory obligations

Cookies

We use cookies and similar technologies to support website functionality, improve website performance, and enhance user experience.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.

How We Share Personal Information

We may share personal information with:

Service providers that assist with payment processing, shipping, analytics, customer support, and website hosting
Logistics and fulfillment partners involved in processing and delivering orders
Government authorities or regulators where required by law

Azzella London does not sell or rent personal information to third parties.

Third-Party Websites and Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party websites before providing personal information.

Children’s Data

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us at info@azzellalondon.com so we can remove the information where required.

Data Security and Retention

Azzella London implements reasonable administrative, technical, and physical safeguards designed to help protect personal information against unauthorized access, misuse, disclosure, or alteration.

Personal information is retained only for as long as necessary to fulfill operational, contractual, legal, and regulatory obligations.

Your Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

Access your personal information
Correct inaccurate personal information
Request deletion of your personal information
Request data portability
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at info@azzellalondon.com. We may request verification of identity before processing certain requests.

International Users

Your personal information may be transferred to, stored, and processed in countries outside your country of residence. Where required, appropriate safeguards are implemented in accordance with applicable data protection laws and regulations.